Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Hazir. We are committed to delivering your order safely and on time.
Order Processing
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Orders are processed within 1–2 business days after they are confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, holidays, or new collection launches, processing times may be slightly longer.
Delivery Time
Estimated delivery times are:
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Major Cities (Pakistan): 4–5 business days
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Other Cities & Remote Areas: 5–7 business days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated at checkout unless a free shipping promotion is applicable.
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Any applicable shipping fee will be displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive a tracking number (where available) so you can monitor your shipment.
Delivery Attempts
Please ensure that the shipping address and contact number provided are accurate. If delivery cannot be completed due to incorrect information or the recipient's unavailability, additional delivery charges may apply.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the item so we can review and resolve the issue promptly.
Delays
While we strive to deliver all orders within the estimated timeframe, Hazir is not responsible for delays caused by:
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Courier service disruptions
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Weather conditions
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Public holidays
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Natural disasters or other events beyond our control
International Shipping
At this time, Hazir ships only within Pakistan.
Need Assistance?
If you have any questions regarding your order or delivery, please contact our customer support team. We are always happy to assist you.